Health Plan of Nevada, Inc. - HPN
Your partner in good health
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The HPN Member Experience

From a simple question about a copayment to a complex situation regarding coverage for a life-threatening injury, Health Plan of Nevada is with you every step of the way.

Our experience and history give us a special insight into being a Nevadan. Why wouldn't it? Health Plan of Nevada employees are also your neighbors, patrons and friends.

Our teams constantly look at ways to make the member experience better. This is our commitment to you. And, because we have plans to fit every stage of your life - from employer plans to Medicare plans - it's important to build a strong, positive relationship with you.

Member Services – Our member services representatives are knowledgeable and compassionate. They are available Monday through Friday from 8 am to 5 pm, Pacific Time, to help our members with questions and concerns about their health plan.

Health Education and Wellness – Our health educators offer classes and one-on-one consultations to help our members live a healthier lifestyle. Click here to find out more.

Sales/Accounts – Our sales/accounts representatives know our products inside and out, and they do their best to assist both individuals and employers in selecting a plan to fit their needs.

Group Services – Our group services team is focused on processing enrollments and payments in a timely manner and making sure our members get a high level of service.

Claims - Our claims team works hard to process claims quickly and accurately.

For information on Health Plan of Nevada's products and services, call your broker or a Health Plan of Nevada sales representative at (800) 873-0004. Our business hours are Monday through Friday from 8 am to 5 pm, Pacific Time.