December 29, 2021
 
Please review the 2022 plan updates and announcements.
  • Medicaid Changes Resource Center: A large volume of Medicaid members will be changing MCO’s effective January 1, 2022 due to state reassignment. Learn more. 
  • The 2022 HPN and SHL Provider Summary Guides are available online. Learn more. 
  • SHO Provider Network Access: Effective January 1, 2022 we are pleased to announce, Marshall Retail Group will be accessing the Sierra Health-Care Options, Inc. (SHO). Learn more. 
  • HPN/PPO network update and third-party administrator change: On January 1, 2022, Clark County employer and affiliated entities will transition HPN membership to a new Clark County EPO plan accessing the Sierra Health-Care Options, Inc. (SHO) PPO network. Learn more.
  • Measurement Year 2021 HEDIS® Medical Record Collection. During the first quarter of 2022, a Health Plan of Nevada / Sierra Health and Life representative may be contacting you to schedule an on-site chart review, request remote EMR access or through a fax request for specific medical records. Learn more.
  • Demographic Attestation: Beginning January 1, 2022, all network providers must attest to their provider demographics listing within the online provider center. Learn more.
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If you have questions about this communication, contact the provider advocate team at
702-242-7088 or 1-800-745-7065.